Rental, Mortgage, and Utility Assistance Application Process
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Applications will open on April 1, 2025, at 9:00 AM for District 111 residents only.
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Refresh this page when applications open to access the submission form.​​
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Gross Annual Income Requirements​
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If residing in District 111 and seeking rental, mortgage, or utility assistance, please ensure your household's gross annual income does not exceed the 65% Income Limits AND your zip code is one of the following: 75052, 75104, 75115, 75116, 75137, 75138, 75211, 75224, 75232, 75233, 75236, 75237, 75249.
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YOU ARE INELIGIBLE TO APPLY IF:
Your household's gross annual income exceeds the above income limits.
You do not reside in District 111.
You have received rental or utility assistance from our agency within the last 12 months.
You are seeking assistance with the first month’s rent.
You have a housing voucher or receive DHA/Section 8 assistance.
You have already paid your rent for the current month.​​
Your property management or landlord does not accept rental assistance payments made by check.
ALL DOCUMENTS LISTED BELOW ARE REQUIRED. IF ALL DOCUMENTS ARE NOT SUBMITTED, AN AUTOMATIC DENIAL WILL BE ISSUED.
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Accepted Supporting Documents
RENTAL | MORTGAGE ASSISTANCE
Photo ID/Driver’s License (All members of the household over 18 yrs. old)
Social Security Card (All members of the household)
Copy of Lease (1st 8 pages - Signed)
Mortgage Statement (Required when applying for Mortgage Assistance)
Proof of Income for all leaseholders (Two most recent check stubs or one month of bank statements)
No Income Form (Required for applicants with no income - only fill out if applicable)
Benefit Documents (Food Stamps, SSI, etc.) - if applicable
One Year Ledger (If it's a new lease, may be less than one year)
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Late Notice (if applicable)
Financial Impact Documentation
(Documentation on what has occurred that is causing you to need assistance - personal statements are not accepted)
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Completed PDF Application (This PDF application will only be accepted during open submissions starting at 9:00 AM on April 1st. You will upload this application, along with all supporting documents, via our designated online form available at that time. Applications submitted before or after this period, or once submissions close, will not be reviewed.)
UTILITY ASSISTANCE
Photo ID/Driver’s License (All members of the household over 18 yrs. old)
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Social Security Card (All members of the household)
Copy of Lease (1st 8 pages - Signed)
Proof of Income for all leaseholders (Two most recent check stubs or one month of bank statements)
No Income Form (Required for applicants with no income - only fill out if applicable)
Benefit Documents (Food Stamps, SSI, etc.)
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3 Previous Utility Bills (Current and last 2 month's bill)
Financial Impact Documentation
(Documentation on what has occurred that is causing you to need assistance - personal statements are not accepted)
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Completed PDF Application (This PDF application will only be accepted during open submissions starting at 9:00 AM on April 1st. You will upload this application, along with all supporting documents, via our designated online form available at that time. Applications submitted before or after this period, or once submissions close, will not be reviewed.)
Photos & Screenshots from your phone will NOT be accepted. Please submit ALL documents in a PDF format. If you have documents in a hard copy, please utilize the following apps to scan your documents into a PDF format:
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1.) Microsoft Office Lens: (Android/Apple)
2.) CamScanner: (Android/Apple)
3.) Adobe Scan: (Android/Apple)
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I’VE APPLIED, NOW WHAT?
Submitting an application does NOT guarantee funding. The timeline from application submission to funding is approximately 2 to 3 weeks.
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Once your application is received, a case manager will contact you to schedule an intake interview. Once your intake interview is complete and qualifying documents are received and reviewed, Under 1 Roof’s Case Management team will process your application.
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Due to the volume of applicants, there is no need to call to inquire on the status of your application. You will be notified of your application decision via email.
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For questions, visit our FAQ. For further assistance, contact our office at (214) 343-4000 or email intake@under1roofdallas.org. You can also visit our resource guide for alternative assistance options.
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